A Leading Canadian-Owned Window Covering Dealer Committed to Local Quality
Ruffell & Brown Window Covering Centre was established in 1987 and has grown to become one of the largest independently owned window coverings dealers in Canada. Throughout our history, we have remained committed to quality, innovation, and exceptional service. In today’s economic climate, with increasing tariffs and global supply chain challenges, supporting Canadian businesses has never been more important. By shopping locally-owned Canadian businesses, we help keep money in Canada, sustain jobs, and strengthen our economy.
Key Takeaways
- Since 1987, we’ve been providing Vancouver Island with quality window coverings.
- By shopping with us, you are keeping dollars in Canada and supporting our local economy.
- We prioritize sourcing from Canadian suppliers, helping sustain jobs and businesses in our community.
- Choosing local businesses like ours strengthens the Canadian economy and supports skilled workers.
- We offer a range of stylish, functional, and safety-conscious window treatments, all designed to enhance homes and businesses while supporting Canadian manufacturing.
Our Commitment to Product Quality
The window coverings industry offers many choices, but our commitment to quality sets us apart. We provide a variety of window treatments that blend style with function, ensuring every solution meets different needs. Safety is a top priority, so we offer cordless and child-safe options for homes.
Our expertise extends to specialized solutions for custom closets and commercial spaces. With spacious showrooms, customers can explore a wide range of products, reflecting our dedication to customer satisfaction. Additionally, we are the only Hunter Douglas Authorized Service Centre on Vancouver Island, providing expert service and support for our products.
Prioritizing the Best Solutions for our Customers
We prioritize Canadian-made products whenever possible, ensuring that our customers can support local businesses and workers with their purchases. However, we also recognize that some of the best solutions come from long-standing supplier relationships. We want to emphasize that deferring purchases due to tariffs or the threat of tariffs only harms local companies like ours and our employees. Since the majority of our products are not U.S.-made or from U.S. companies, choosing to wait or defer purchases can negatively impact exactly the type of businesses that need support right now—ours, and the many suppliers who rely on our orders. The ripple effect of delayed purchases can be significant, affecting workers, suppliers, and the broader economy.
While Hunter Douglas remains a leader in window coverings and often provides the best options for our clients, despite common misconceptions, they are not a U.S. company. Headquartered in the Netherlands, the majority of their products are manufactured in Mexico. Additionally, 3G Capital, a Brazilian firm, now owns 75% of the company. While Hunter Douglas has a strong presence in the U.S., it is an international company. We always strive to recommend the best solution for every customer, and in some cases, Hunter Douglas products are the ideal choice.
By continuing to invest in quality products from trusted sources, we ensure stability for our business and the Canadian industry as a whole.
A Legacy of Community Engagement
Since 1987, we have been committed to supporting the local community. Beyond offering window coverings, we actively contribute to various charities and non-profit organizations. Community involvement is central to our mission, and we support local initiatives that help strengthen our neighbourhoods. By sponsoring events and supporting local causes, we help create a sense of unity and pride among residents. As a locally owned business, our employees also live and work in the area, strengthening our ties to the community. This ongoing involvement helps us build strong relationships with the diverse communities we serve.
Canadian Proud: Supporting Local Economy and Canadian Manufacturing
We are committed to supporting the local economy and Canadian manufacturing. By sourcing our products from local suppliers, we contribute to the community and help sustain jobs on Vancouver Island. This approach allows us to offer high-quality products while supporting local businesses.
- Shopping with us keeps money in Canada, strengthening our economy and supporting Canadian jobs.
- We hire a local workforce, fostering a sense of community and camaraderie.
- Our commitment to sourcing from Canadian suppliers helps sustain businesses across the country.
- We give back by supporting various local charities and non-profit organizations, reinforcing our dedication to community involvement.
- Choosing locally made products reduces environmental impact by minimizing transportation emissions.
Customer Satisfaction as Our Top Priority
Providing excellent service and quality products is at the heart of what we do. Our goal is to ensure that every customer has a positive experience with us.
We are proud to be part of the local community and honoured by the recognition we receive. We sponsor a multitude of good causes locally and are members of the Chamber of Commerce, Think Local, and other local organizations. Our ownership and staff are 100% local, ensuring that every dollar spent with us stays in our community, supporting other businesses like ours.
We stand behind our work 100%, which is why repeat business and referrals are so important to us. We want our customers to feel confident in recommending us to their friends and family.
- Our spacious showrooms in Victoria, Nanaimo and Sidney showcase a variety of window coverings, allowing customers to explore different styles and options.
- We continually seek out the latest products and trends to ensure we meet our customers’ evolving needs – custom closets and organization comes to mind!
- Our commitment to high customer satisfaction drives us to consistently exceed expectations.
- We have been recognized with multiple awards, including, Best of the City 2024, Best of Victoria Gold 2023, and a finalist at the 2024 Greater Victoria Business awards – reflecting our dedication to excellence in both customer service and product offerings.
Frequently Asked Questions
Why is shopping Canadian so important right now? Supporting Canadian businesses helps keep jobs and money in Canada, especially during uncertain economic times with tariffs impacting international trade. By choosing Canadian-owned companies and locally made products, you help sustain our economy and protect local jobs.
How do tariffs impact my purchases? Tariffs on imported goods can increase prices, but delaying or deferring purchases can also negatively impact Canadian businesses like ours. Many of our products are not from U.S. companies, so avoiding purchases due to tariffs only hurts the local economy.
How does Ruffell & Brown give back to the community? We are deeply involved in the local community, supporting charities, sponsoring local events, and actively participating in organizations that strengthen our region.
Supporting Canadian Businesses for a Stronger Future
For over 30 years, we have been dedicated to providing quality window coverings and home organization solutions on Vancouver Island. We remain committed to supporting the local economy, promoting Canadian manufacturing, and engaging with our community.
Discover the benefits of shopping Canadian and investing in quality sourced products. Visit our showrooms in Victoria, Sidney, or Nanaimo to explore our selection of window coverings and home solutions. Our team is ready to help you find the perfect options for your space while keeping your dollars in Canada. Contact us online or stop by today!
